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Privacy Policy

Last Updated: April 2, 2026

AQChess ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use aqchess.com and our related services.

1. Information We Collect

We may collect the following information:

a. Information you provide directly

  • Name
  • Email address
  • Account login details
  • Messages you send to us
  • Content you upload or submit, such as chess files, course progress, quizzes, or feedback

b. Payment information

Payments on AQChess are processed by third-party payment providers, including PayPal. We do not store your full payment card number or full financial account credentials on our servers.

We may receive limited payment-related information from PayPal or other payment providers, such as:

  • payment status
  • transaction ID
  • payer email
  • billing name
  • partial payment details needed for records, support, fraud prevention, or dispute handling

c. Information collected automatically

When you use our website, we may automatically collect:

  • IP address
  • browser type
  • device type
  • operating system
  • pages viewed
  • features used
  • approximate location based on IP
  • cookies and similar technologies
  • log and diagnostic information

2. How We Use Your Information

We use your information to:

  • provide, operate, and improve AQChess
  • create and manage your account
  • deliver digital products and course access
  • process orders and verify payments
  • communicate with you about purchases, support requests, and account issues
  • protect against fraud, abuse, and unauthorized access
  • analyze website usage and improve our content and services
  • comply with legal obligations

3. Payment Processing

Payments are handled by third-party payment processors such as PayPal. Your use of those services may also be subject to their own privacy policies and terms. We encourage you to review PayPal’s privacy information before completing a purchase.

4. Cookies and Analytics

We may use cookies and similar technologies to:

  • keep you logged in
  • remember preferences
  • measure site performance
  • understand how visitors use our site

You can usually control cookies through your browser settings, but some site features may not work properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information.

We may share information only in these situations:

  • with service providers that help us operate the website, process payments, host content, or provide analytics
  • with payment processors such as PayPal to complete transactions
  • when required by law, regulation, legal process, or government request
  • to protect our rights, users, platform security, or prevent fraud
  • in connection with a business transfer, merger, or sale of assets

6. Data Retention

We keep personal information only as long as reasonably necessary for:

  • providing our services
  • maintaining business and transaction records
  • resolving disputes
  • enforcing agreements
  • complying with legal obligations

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no internet transmission or storage system can be guaranteed 100% secure.

8. Your Choices and Rights

Depending on where you live, you may have the right to:

  • request access to your personal information
  • request correction of inaccurate information
  • request deletion of your personal information, subject to legal exceptions
  • opt out of marketing emails

To make a request, contact us using the contact details below.

9. Children’s Privacy

AQChess is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. International Users

AQChess may be operated from outside the country where you live. By using the website, you understand that your information may be processed in countries where privacy laws may differ from those in your location.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: